About Us

International Group Call sh.p.k. is the leading provider of outstanding customer experiences at every opportunity. We are based in Albania’s Capital City of Tirana and were established in March 2016. IGC specializes in activities in the field of contact centers for international markets, including (Inbound, Outbound, Website Development, Social Media Marketing, CRM Web Systems, Back Office, and Data Entry). We also provide critical anxillary corporate activities such as Marketing, B2B, B2C, Fair Events and Tourism. Our team of experienced professionals have earned an unrivaled reputation for dedication, outstanding customer service, and integrity. We are eager to work with you and believe that our seasoned experience, commitment to excellence, customer loyalty, and focused accuracy with zero tolerance for error will successful collaboration with leading multi-national companies facing multiple industry and competitive challenges.

Events

Touristic Representative

B2B & B2C

Fairs & Events

Vision

We aspire to extend and diversify the range of services offered under the confidence gained from customers.

Mission

We are constantly engaged in providing innovative solutions for customer service to our partners.

KOTTT

Our Team

We are smart, we are hard working, we are easy to talk to, and we love challenge
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Ilir Mata

CEO of IGC
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Shpëtim Dushku

CTO of IGC
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Ermira Gjika

General Manager
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Genti Mata

Social Media Leader

Our Partners

Email

info@igc.al

European Phone

(+355) 69 203 3372

Worldwide Phone

(+001) 347 434 9718

Address

Elbasanit Street, ABAU palace, Nr. Postal 1000, Tirana, Albania